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Dr. Mai Psychological Services, PLLC

Dr. Mai Psychological Services, PLLC

WELCOME

Welcome to Dr. Mai Psychological Services. I hope you'll find this website helpful in getting a sense of who I am, how I approach therapy, and the services I provide. 

Therapy is deeply personal, so finding a psychologist who understands the nuances of your experience and uses their expertise to help you make sense of your life story and navigate challenges is an important part of the process. My hope is to create a space where you can open up and express yourself honestly, explore the complexities of your inner and outer worlds, ask difficult questions, get curious, face your deepest fears, and consider new possibilities. Along the way, you may reconnect with your truest self, a place where self-acceptance brings a sense of internal peace and where you discover the clarity and courage to make the changes and choices that matter most to your life journey.

I offer a free 15‑minute consultation so you can learn more about my approach and see if working together feels like a good fit for supporting your mental health needs and goals.


To schedule an appointment: 

Call 509-214-7170
Email contact@drmai-psychologicalservices.com
or  Click the "Let's Connect" button

Hikers on Hillside

About 

I'm Dr. Nhu Mai. I obtained a Ph.D. in Counseling Psychology from Washington State University in 2014. I am licensed as a psychologist in Washington, Idaho, and Oregon.

WA: PSYC.PY. 60691500

OR: 4233

ID: PSY-203076

For more information about Dr. Mai, click here 

How Therapy Supports You

Dandelion With Flying Seeds

Therapy provides a space to pause and reconnect with yourself, cultivating deeper awareness of what contributes to your struggles.  Through this process, you can also expand your understanding of the relationships, experiences, and contexts—including family, culture, community, beliefs, and generation—that have shaped your identity and influenced how you treat yourself and engage with the world. 

Insight and clarity might invite you to consider change—whether by shifting perspectives, refining or developing effective skills to cope, regulate emotional distress, or manage relational difficulties, or making adjustments to patterns that are no longer helpful or healthy for you. Working together, I can help you explore what meaningful, realistic changes might look like and identify small, achievable steps that support your goals. My hope is that, over time, these small shifts will help you skillfully face challenges with greater flexibility and compassion, and make choices that bring you more joy, balance, and the freedom to embrace what matters most to you.

Services provided

INDIVIDUAL THERAPY

  • Anxiety 

  • Depression and Mood-related disorders 

  • Stress 

  • Emotional Dysregulation

  • Anger

  • Trauma (including systemic and organizational trauma)

  • Life transitions and adjustments (especially mid-life, retirement challenges, separation, divorce, and career change)

  • Long-standing struggle with shame, guilt, and people-pleasing

  • Work-related concerns

  • Work-life balance 

  • Relationships 

  • Boundary-setting 

  • Social comparisons & perfectionism 
  • Low self-esteem
  • Parenting

  • Family of origin dynamics

  • Family estrangement 

  • Racial/cultural identity 

  • Compassion Fatigue 

Other services

(LIMITED AVAILABILITY)

Couples Counseling (Gottman & Emotion-Focused) 

 

Consultation (for mental health providers on clinical and ethical issues, supervision, and working in a university counseling center setting.  

Services are available in person or via telehealth for adults 18 and older who live in Washington, Oregon, or Idaho.

cLIENT POPULATION

In-person (available in November, 2026)

1615 NE Eastgate Blvd

Pullman, WA 99163

SERVICE LOCATIONS 

Telehealth through a

HIPAA-compliant platform 

Service Fees & Insurance

15 minutes

Consultation 

Standard Fee: Free

Initial Assessment

60-90 Minutes

Standard Fee: $200

Individual Therapy

Standard Fee: $185

53-60 Minutes

Couples Therapy

53-60 Minutes

Standard Fee: $200

Insurance - In-Network

Premera

LifeWise

Aetna

United Healthcare

Frequently Asked Questions

Beginning therapy can feel like a big step, and it is natural to have questions. Here are answers to some of the most common questions to help you feel more comfortable and informed about the services and process of therapy.

Crisis & Emergency Information

If you are experiencing a life-threatening emergency, please call 911 immediately or go to the nearest emergency room. For urgent mental health support, contact the Suicide & Crisis Lifeline by calling or texting 988, or reach out to your local crisis text line.

Contact the Office

OFFICE HOURS - By Appointment 

Monday - Friday: 
9:00 AM - 7:00 PM

 

Hours are subject to change. 
 

No walk-in services are available.

OFFICE LOCATION

1615 NE Eastgate Blvd, Suite G7W

Pullman, WA 99163

CONTACT

Phone: 509-214-7170


Email: contact@drmai-psychologicalservices.com

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